Privacy Policy
This Privacy Policy describes how Media Pulse Insights collects, uses, and discloses information when you visit or use our site or interact with our services. We are committed to protecting the privacy and security of your personal information.
Who We Are
We are Media Pulse Insights, a company providing services including Media Monitoring and Analysis, Interview Coordination and Management, News Blog Content Creation, Public Relations Strategy, Media Trend Reporting, and Stakeholder Communication Support. Our address is Building Number 101, Koramangala 4th Block, Ground Floor, Bangalore, Karnataka, 560034, India.
Data We Collect
We collect information to provide and improve our services. This includes:
- Information you provide directly: This may include your name, email address, company name, job title, phone number, payment information, and any other information you provide when you contact us, sign up for our services, participate in surveys, or interact with our online platform.
- Information collected automatically: When you visit our site, we may automatically collect certain information about your device and usage of our site. This may include your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and information about your interaction with our site.
- Information from other sources: We may receive information about you from third parties, such as business partners or publicly available sources, as part of providing our services like media monitoring or trend analysis.
How We Use Your Information
We use the information we collect for various purposes related to our services and business operations, including:
- To provide, operate, and maintain our services;
- To process transactions and send you related information, including purchase confirmations and invoices;
- To communicate with you, respond to your inquiries, and provide customer support;
- To send you technical notices, updates, security alerts, and administrative messages;
- To personalize and improve your experience on our site and with our services;
- To monitor and analyze trends, usage, and activities in connection with our services, such as media monitoring and trend reporting;
- To detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Media Pulse Insights and others;
- To comply with legal obligations and enforce our terms and policies.
Legal Basis for Processing (Relevant to GDPR and similar laws)
We process your personal data based on several legal grounds:
- Performance of a contract: We process your data to fulfill the services you have requested or to take steps at your request before entering into a contract.
- Legitimate interests: We may process your data for our legitimate business interests, provided these interests are not overridden by your data protection rights. This includes improving our services, marketing our services (where permitted by law), and ensuring the security of our operations.
- Consent: Where required by law, we rely on your consent for specific processing activities.
- Legal obligation: We may process your data to comply with applicable laws and regulations.
Data Sharing
We may share your information with third parties in the following circumstances:
- Service Providers: We may share information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. They will only have access to information necessary to perform their functions and are obligated not to disclose or use it for any other purpose.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
- Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect the rights or property of Media Pulse Insights, prevent fraud, or protect the personal safety of users or the public.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
- As part of our Services: In the course of providing services like media monitoring or public relations support, we may process and potentially disclose publicly available information about individuals as relevant to the service provided to our clients.
Data Retention
We retain your personal information for as long as necessary to provide our services, fulfill the purposes outlined in this policy, or as required by law. When we no longer have a legitimate need to process your information, we will delete or anonymize it.
Your Data Protection Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The right to withdraw consent: If we are processing your data based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the physical address provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).
Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that we cannot guarantee that the internet itself is 100% secure.
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to collect and use information about you. You can typically manage your cookie preferences through your browser settings.
Links to Other Websites
Our site may contain links to websites not operated by us. We are not responsible for the content or privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party site you visit.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Media Pulse InsightsBuilding Number 101,
Koramangala 4th Block,
Ground Floor,
Bangalore, Karnataka,
560034, India